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Privacy Policy

Last updated: June 2025

1. Who We Are

Aspect Builds & Maintenance Ltd ("we", "us", "our") is a registered company based in Bath, Somerset. Our website is aspectbuilds.co.uk. For any privacy queries, contact us at james.aspectbuilds@gmail.com or call 07498 158747.

2. What Data We Collect

When you use our website or contact us, we may collect:

  • Contact information — name, email address, phone number, and postal address when you submit our contact form or email us directly.
  • Project details — information about your property and project requirements that you share with us.
  • Technical data — IP address, browser type, device type, and pages visited, collected automatically via cookies and analytics.

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide quotations
  • Deliver the building and maintenance services you've requested
  • Communicate about project progress and scheduling
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing

We process your data under the following GDPR Article 6 bases:

  • Contract — to provide quotations and deliver services you've requested
  • Consent — when you submit our contact form or subscribe to communications
  • Legitimate interest — to improve our services and website functionality
  • Legal obligation — to comply with UK law and regulations

5. Cookies and Analytics

Our website uses cookies for essential functionality. We may use analytics tools to understand how visitors use the site. You can manage cookie preferences through your browser settings.

6. Data Sharing

We do not sell or rent your personal data. We may share data with:

  • Service providers — hosting, email, and analytics platforms that process data on our behalf
  • Legal authorities — when required by law or to protect our rights

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Enquiry data is retained for 12 months unless a business relationship is established.

8. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise any of these rights, contact us at james.aspectbuilds@gmail.com.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our website is served over HTTPS to encrypt data in transit.

10. International Transfers

Your data is stored and processed within the UK and EEA. Where third-party services process data outside these regions, we ensure adequate safeguards are in place.

11. Complaints

If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

12. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be published on this page with a revised "Last updated" date.